Legal Notice:

In accordance with the provisions of law 34/2002 of 11 July, the services of the information society and electronic commerce (LSSICE), the following legal aspects are informed:


Website identification:



C/Joan Torruella I Urpina 53-55

Cervelló 08758 Spain

Contact email:

This email address is being protected from spambots. You need JavaScript enabled to view it.

Telf. Fax

+ 34 936601711/+ 34 936840007

Tax data:


Registration data:

Registered in the Mercantile Register of Barcelona, volume 6327, book 5614, sec. 2nd, Folio 59, sh




This document (called the "privacy policy") is intended to regulate the use of the Web space that TISAMETAL, S.A. makes available to the www.tisametal.es

The intellectual property rights of this Web space, its source code, databases and the various elements contained in this document are the property of TISAMETAL, S.A., to whom the exclusive exercise of the rights of the website corresponds and, in particularly those of reproduction, distribution, public communication, maintenance and processing.

The use of the Web space for a third party assigns the user status and implies the complete acceptance of that user of each condition established by this privacy policy.

Correct use of Web space

The user undertakes to use the Web space, content and services in accordance with the law, this privacy policy, good practices and public order. In the same way, the user is obliged not to use the Web space or the services provided to him for purposes or effects that are unlawful or contrary to the content of this privacy policy, which injure the interests or rights of third parties , or that it may be damaged in any way, deteriorate the Web space itself or its services or prevent the satisfactory use of the Web space for other users.

Likewise, the user expressly compromises himself not to destroy, alter, deactivate or otherwise damage the electronic or other data, programs or documents found on the current Web space.

The user undertakes not to hinder the access of other users of the service by the massive consumption of computer resources through which TISAMETAL, S.A. provides the service, such as not executing actions that damage, interrupt or generate errors in the afore mentioned systems.

The user undertakes not to introduce any programs, viruses, instructions, mini-applications, controls of any type or any other logical device or sequence of characters that may cause a possible alteration in the computer systems of TISAMETAL, S.A. or third parties, or even, if applicable, violate intellectual or industrial property rights.

The user undertakes not to abuse any information, messages, graphics, drawings, sound files and/or images, photographs, programs and, in General, any type of material accessible by this Web space or the services offered.

TISAMETAL, S. A therefore, also declines any liability arising from the damage that any visitor of this Web space may suffer in its technological resources (computer or telematics) as a result of the production of the circumstances or of the facts mentioned in the preceding paragraph. Similarly, TISAMETAL, S.A. cannot guarantee that the Web space and the network are free of viruses and is not responsible for the damage caused by access to the Web or by the impossibility of accessing it.

TISAMETAL, S.A. is not responsible for information that can be obtained through external system links from this Web space.


This Web space and all its content, including text, documents, photographs, drawings, graphic representations, databases, computer programs, as well as logos, trademarks, trade names and other distinctive signs are: property of TISAMETAL, SA or third parties that have authorized TISAMETAL, SA its use.

All rights reserved.



Responsibility of TISAMETAL, S.A. for the use of the website

The user is solely responsible for the offences that may be incurred and damage that he may cause or be caused when using this Web space, for his part, TISAMETAL, S.A. is exempt from any liability that could be derived by the user's actions.

The user shall be solely responsible for any claim or legal, judicial or extrajudicial action initiated by third parties against TISAMETAL, S.A. based on the use of the Web space by the user. In this case, the user will assume all costs, costs and indemnifications claimed to TISAMETAL, S.A. in connection with complaints or legal proceedings attributed to him.

Responsibility of TISAMETAL, S.A. on the link of the website

TISAMETAL, S.A. excludes any liability arising from transfers, omissions, interruptions, unwanted intrusions, telecommunications deficiencies, computer viruses, telephone failures or disconnections in the functioning of the electronic system, motivated by foreign causes to TISAMETAL, S.A.

The responsibility of TISAMETAL, S.A. on Web links

TISAMETAL, S.A. disclaims all responsibility for the information (contents) or risks (technical, moral or economic damage) which are outside the Web space and which can be accessed by a "link" from it; Since the function of the "links" that appear is only to inform on a specific topic.


In compliance with the GDPD (General data protection regulation), TISAMETAL, S.A. informs users that the personal data they provide when using the contractual forms or requirements will be collected in the TISAMETAL, S.A., and will be processed so that TISAMETAL, SA is able to provide and inform about the services or products it offers. Filling out a form in this Web space implies that the user recognizes the information and personal data that he indicates us, as his own, accurate and true.

1. who is responsible for the processing of your personal data? 

Processing Manager: TISAMETAL, S.A.

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.                                                                                    

2. What are the purposes of further processing of your personal data;

We process the personal data of our contacts, in order to manage the business relationship with our commercial contacts (including the electronic way).

3. how long will we keep your personal data?

In any event, TISAMETAL, S.A. will retain your personal data as long as, it is necessary for the contractual benefit of our relationship, unless you ask us to delete it. It will also keep them for the duration necessary and in accordance with the legal obligations correspond, in each case according to the typology of the data.

4. What is the legitimation of the processing of your personal data?

The legitimate basis for the processing of personal data is the mutual interest and consent of the user.

5. to which recipients will your personal data be communicated?

In no event shall the data be communicated to third party organisations, linked or not to TISAMETAL, S.A.


Employees of TISAMETAL, S.A. with authorized access rights in accordance with the internal security structure of TISAMETAL, S.A. can access their personal data according to the objectives and purposes described in this policy of Privacy. All employees of TISAMETAL, S.A. have been trained and informed of their responsibilities in this regard and sign the corresponding confidentiality agreement. In addition, can access their data, third party organizations whose intervention is requested and/or necessary for the proper management of the service.

TISAMETAL, S.A. has established contracts or contractual agreements as well as security measures with third parties in order to ensure an adequate level of security and protection of personal data throughout the access chain.                                   

6. What are your rights in relation to your personal data?

You may request access, rectification, deletion, limitation, portability and opposition to the processing of your personal data at any time.

You may revoke the consent to send commercial communications and exercise the rights mentioned above, by sending an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. accompanied by the documentary accreditation of your identity.

If you do not get a satisfactory answer and wish to make a claim or obtain additional information concerning one of these rights, you can contact the Spanish data protection agency (www.agpd.es).

7. What is the relationship of stored personal information?

Only the email account is registered to send proposals and business information.

8. What is the data storage policy/its availability/backup and location?

No information is deleted unless a deletion is requested by the user and is processed (see point 3). The information is always available, although it can be blocked if the rights of deletion, limitation to processing or opposition by the user are exercised, for sending marketing or commercial information.

Backups are made of the networks that contain the data, properly controlled and monitored.

9. What is the privacy and security policy of the information and its access?

Access to the database is protected by the user and his/her password.

In the case of remote access, this is done by means of the VPN Protocol

10. What is the security policy for incident response and impact assessment?

TISAMETAL, S.A. has adopted appropriate technical and organisational safeguards and these measures have been applied to personal data affected by the potential breach of data security. There is no access to customer/user data for people who are not allowed to access it.

TISAMETAL, S.A. has carried out and maintains an analysis of the risks of the vulnerability of personal data and its impact on the security of the privacy of customers/users.

11. What is the policy of deleting information before a service cancelled?

TISAMETAL, S.A. disables the accounts of customers/users who decide to unsubscribe and who have exercised their right to deletion. In this case, the data of the client/user will be blocked and maintained for the time required by the regulation, exclusively to account for the legal obligations justifying the past relationship between the parties.

12. who is our security officer in the field of data protection? 

TISAMETAL, S.A. has no legal obligation to designate a DPD (data protection officer), in accordance with the legislation in force.

In spite of this, TISAMETAL, S.A. has appointed a person responsible for data security, in order to ensure the proper functioning of this privacy policy and to ensure that its requirements are preserved in relation to data of a character staff of internal and external users to the organization. You can contact our data security manager at:

  This email address is being protected from spambots. You need JavaScript enabled to view it.

In the event, that TISAMETAL, S.A. would identify a breach of the security of personal data, users would be informed as soon as possible and, if it were a significant risk, it would also be notified to the authority Competent.

The registered user retains, at any times the possibility of exercising his rights of access, correction, opposition, deletion, limited processing, portability or opposition to the processing of his data. Likewise, and in accordance with law 34/2002, of 1 July, of the services of the information society and electronic commerce, it may revoke at any time its consent given to the receipt of commercial communications. In case of doubt, as well as for the exercise of the afore mentioned rights, you can contact TISAMETAL S.A. by E-MAIL at: This email address is being protected from spambots. You need JavaScript enabled to view it.

 or by post to the address of TISAMETAL, SA


C/Joan Torruella I Urpina 53-55, Cervelló 08758 España



Any controversy arising in the interpretation or execution of this privacy policy will be interpreted by Spanish law. Similarly, TISAMETAL, S.A. through its legal representation and the user, waive any other jurisdiction and submit to the courts and tribunals of the user's domicile for any controversy that may arise. In the event, that the user has his domicile outside Spanish territory, TISAMETAL, S.A. and the user would submit to the courts of the city of Barcelona.